Showing posts with label Technology. Show all posts
Showing posts with label Technology. Show all posts

Thursday, March 3, 2016

CPD Gets New VRS Equipment To Assist Deafies

VIDEO: Deaf News - Cleveland Police Department gets new video relay service equipment to assist Deaf community.







CLEVELAND, OH -- The Cleveland Police Department has invested in new equipment to help its officers better serve the Deaf community.



The department announced Wednesday that all officers have been trained to use video technology that gives them instant access to an American Sign Language interpreter.







Officials from the police department and local advocates for the hearing-impaired demonstrated the new equipment Thursday.



"The reality is there are barriers in place for some members of our community," Cleveland police Capt. James McPike said. "This grant was intended to try to remove those barriers for the Deaf and Hard-of-Hearing community."



Each of the city's five police districts is stocked with an iPad equipped with the ZVRS video interpreter application. The application gives officers dealing with a Deaf crime victim, suspect or witness access to an interpreter within seconds.



The technology was purchased using a portion of a $350,000 grant from the U.S. Department of Justice's Office on Violence Against Women that was awarded to the department in 2011, Cleveland police Sgt. Jennifer Ciaccia said.



The Cleveland Hearing and Speech Center and the Domestic Violence and Child Advocacy Center helped train the police force.



Deaf women in the U.S. experience domestic and sexual violence at rates twice those of hearing women, according to the Vera Institute of Justice, a nonprofit organization that advocates for fairness in the justice system. Yet they often encounter barriers when seeking help, from a phone-based 911 system to having their credibility as witnesses in court questioned.



The police department purchased the equipment after getting feedback from the Deaf community, said Maria O'Neil Ruddock, coordinator of training and outreach services for the Cleveland Hearing and Speech Center.



"The reason it's here is because the Deaf community has told us, 'We want access to the police, we want to be able to communicate, but it's difficult,'" O'Neil Ruddock said.



Cleveland is only one of two large police departments in the country using this technology, she added.



The department is also updating its general police orders to include a policy about communicating with the Deaf, McPike said. A draft of that policy is still in the approval stage.



Ciaccia said the interpreting technology is not related to a binding agreement with the Justice Department that requires the Cleveland police to improve the way they interact with citizens. The addition of the technology is the latest in a string of efforts by the department to expand training.



Mayor Frank Jackson announced in December that officers received first aid training and emergency medical kits.



The Cleveland Police Academy class that graduated in October was the first to receive 40 hours of crisis intervention training.



SOURCE

Thursday, February 11, 2016

New App Features For Deaf Uber Drivers

Deaf News: Uber just made it easy to be a Deaf driver in India.





MUMBAI -- When Salman, an Uber driver in Mumbai, could not take calls from passengers, customers would cancel his ride. He would also have to text every rider to let them know that he’s Deaf, which caused delays when picking up his riders.



Uber just made life easier for him and several drivers across the world who are Deaf or Hard of Hearing.



An update to the taxi-hailing app, which was launched in Chicago, Los Angeles, San Francisco and Washington, D.C., has now gone live in India.



While there has been no official announcement on this yet, Uber has confirmed this development in India.



So, how does the app work?



Once a driver chooses to turn on the special features by flipping a switch inside the app, a light will flash when a new trip is requested in addition to the existing audio cue.





The passengers won't be able to call the driver as that option will be blocked. Riders who want to provide special pickup instructions, can only to do so via text.



The app also adds an extra screen for passengers to enter their destination alongside a note that lets them know their driver is Deaf or Hard-of-Hearing.



“We hope these features help extend the earning opportunity that Uber presents to the Deaf and Hard-of-Hearing community,” Ben Metcalfe, head of product innovation at Uber, wrote in his blog.



Miraj Vora, who took a ride with Salman, tweeted that he happy with his experience.



"I had a great ride with Salman. We spoke about his new life as a driver in Mumbai and it was a peaceful ride overall," he told HuffPost India.



Though the learning process is the same for all drivers, the trainers usually spend more time with them. "We are also planning to get professional aid for training," Uber spokesperson said.



As reported by WHO, there are about 250-300 million Deaf people in the world, with 66 percent of them live in the underdeveloped nations, and India has the largest share.



A spokesperson from Uber said that not too many Deaf drivers have signed up for it yet.



But, this is just the beginning of the initiative and a much appreciated one. Source



Related:

New York City’s First Deaf Taxi Drivers

Deaf Woman Killed After Driver Suspected Of DUI

Tuesday, December 1, 2015

Comcast Data Caps Make Life For Deaf Difficult

Deaf News: Comcast's data usage caps may be a hindrance to the Deaf and Hard of Hearing community.





PHILADELPHIA -- It’s hard to find a Comcast Internet customer who doesn’t loathe the idea of the company’s forthcoming data usage limits, but usage caps may prove particularly painful to one group: the Deaf and Hard of Hearing.



Comcast’s data usage caps for its Internet customers will expand to eight more cities Tuesday. The caps limit users to 300GB of data monthly, with the alternative of facing fines or paying a steeper rate to get unlimited access.



And unlimited access is especially crucial for many in the Deaf and Hard-of-Hearing community who use Video Relay Service, or VRS, to conduct phone calls. The calls are facilitated using a sign language interpreter on the other end - and that requires an Internet video feed.



“It’s really important to the Deaf community because it provides visual communication,” said Dan Hoffman, the American Sign Language and Deaf Studies program coordinator for Utah Valley University.



VRS does not use that much data - 5-10 megabits per second, according to Sorenson VRS, one of the leading VRS companies - but that adds up when you're also using your connection for normal browsing.



Hearing people can call using their phones any time they want to…they don’t have any cap like that,” said Hoffman, who is Deaf and also a Comcast customer.



For Hoffman and others in the Deaf community, equal access means that if hearing people can communicate without time limits using telephones, that the Deaf community ought to be able to also. He said rather than pay Comcast's steeper rates for unlimited use, many Deaf people would simply transfer services if a cap were in place.



The Federal Communications Commission does have protections in place to ensure the adequate provision of telecommunications services to the Deaf community, but from a cursory read, it is unclear if capping VRS use is an Americans with Disabilities Act violation. The communications agency was not able to comment on the story. Source

Monday, November 23, 2015

Deaf and Disabled Telecommunications: California

VIDEO [CC] Deaf and Disabled Telecommunications Program: Equipment & Services for Individuals with a Speech Disability.





This archived webinar introduces participants to the free equipment and services available to disabled Californians through the Deaf and Disabled Telecommunications Program (DDTP),



• The California Telephone Access Program (CTAP), AKA California Phones, and

• The California Relay Service (CRS) with a focus on consumers with a speech disability.



Video from Ability Tools



Learn how you can assist your speech-disabled clients to receive free phones that accommodate their needs and how to use operator-assisted relay services that allow them to have conversations over the phone even if most other people have difficulties understanding their speech.



Love Miller is an Outreach Specialist for the California Telephone Access Program, specializing in consumers with speech difficulties. Love provides outreach and information for people with speech difficulties through presentations and informational booths. She earned her BSW from San Jose State University and her MPA from National University.

Thursday, November 19, 2015

More Deaf Entrepreneurs Show Signs of Success

VIDEO [CC] - Deaf News: The entrepreneurs no longer feel pigeonholed to work in fields that only cater to other Deaf people in the United States.



NEW YORK (AP) - Thanks to new technology and improving outreach programs, more Deaf people are opening small businesses across the country. Soon after customers arrive at Mozzeria for the first time, they notice something's different about the restaurant: Virtually every staffer is Deaf.



Owners Russ and Melody Stein are also Deaf, and have run their San Francisco restaurant since 2011. The business is thriving because customers love the food and the Steins have overcome obstacles Deaf people can face when they become small business owners - particularly lingering stereotypes and prejudice, and fewer resources than hearing entrepreneurs have.





"We have the same skills as a hearing individual," Russ Stein says. Running Mozzeria comes naturally to Melody Stein, whose family is in the restaurant business. "It's something I've always wanted to do," she says.



Deaf people have the same ambition and ability to be entrepreneurs and business owners as those who hear, says Tom Baldridge, director of the business administration program at Gallaudet University, the largest educational institution serving the Deaf and Hard of Hearing. There's a growing interest among Gallaudet students in entrepreneurship, matching the increase in business schools across the country. The university is expanding its entrepreneurship offerings beyond courses, and giving students experience in running businesses like campus coffee shops.



"A lot is happening right now beyond a few courses in entrepreneurship. We've hired a consultant who's going to guide us (and) infuse corporate entrepreneurship into all the academic disciplines," Baldridge says.



MIXED REACTIONS



The hearing world is still catching up to the idea of Deaf business owners. The Steins have encountered discrimination from people who hear and don't want to make accommodations to help those who are Deaf or Hard of Hearing.



The couple has run into resistance when they asked for help at local government offices, including times when they were trying to get permits required for running a restaurant.



"We have had our rough moments," Russ Stein says. "There have been times when I had to ask for interpreters, and I was made fun of; I was looked down upon."



Vendors and other business owners who can hear are often startled or feel awkward when they first meet the couple. Some have assumed that because the Steins are Deaf, they didn't know what they were doing, Russ Stein says. Some have been impatient about using pen and paper to communicate, or have said offensive or inappropriate things.



"People ask, 'how do you drive?'" Stein says.



But most vendors adapt to working with the Steins. Mozzeria's wine vendor has become a true colleague, helping them learn more about the restaurant business.



And customers, most of whom can hear, seem happy to write their questions about items on the menu. Some seem awkward when they first come in, but they soon relax and enjoy their meals.



"They learn to overcome their fear," Melody Stein says.



OVERCOMING STEREOTYPES



Many Deaf owners have dealt with prejudice, including hearing people believing that the best careers for Deaf people are teaching or counseling other Deaf people.



Mara Ladines, who owns By Mara, a clothing manufacturer and store in New York wanted a career in fashion design, but some counselors in college tried to steer her toward being a graphic designer, a job that would require less communication with others.



"They believed a Deaf individual can't get a job in the fashion industry." she says.



Ladines insisted on taking design courses and got jobs in retailers including clothing store H&M. In 2008, she began designing T-shirts and other clothes with a logo that shows the American Sign Language sign for "I love you." She started the business online and it has grown to the point where she could open the store last spring; many of the people who walk in are hearing, and Ladines is able to communicate with them and make sales. By Joyce M. Rosenberg, Associated Press Business Writer



Related:

Deaf-Owner Mozzeria, Chron's Onto Bouche

Deaf Owned 'Mozzeria' Small Business Story

Deaf Restaurant ‘Signs’ Opening In Toronto

DeaFined - Canada's New Deaf Restaurant

Kentucky Fried Chicken Operated By Deaf People

Indonesian Fingertalk Cafe Employs Deaf People

Restaurant Run & Staffed By Gaza Deaf People

More Deaf Entrepreneurs Show Signs of Success

Tuesday, November 17, 2015

WPSD Newsmakers Program | Richard McGann

VIDEO [CC] - Western Pennsylvania School for the Deaf Newsmakers Program with Mr. Richard McGann.



PITTSBURGH - This new edition of the Western Pennsylvania School for the Deaf (WPSD) Newsmaker Program! We were pleased to have the opportunity to visit with Mr. Richard McGann.



Mr. McGann shares his life experiences, his work to improve the lives of Deaf and Blind people, new technologies available for the Deaf and Blind, and his thoughts about the positive impacts of Americans with Disabilities Act (ADA).





Mr. Richard McGann, who is Deaf-Blind, He shared his story with the students and demonstrated some of the accommodations and technology that help him every day. The students were captivated! We are #wpsdproud.



Subscribe WPSD channel, https://youtube.com/channel/wpsd.



Related Post:

Petitioning NAD President Chris Wagner To Resign

Friday, November 13, 2015

Deaf Canadians Petitioning Closed Caption Act Bill

VIDEO [CC] - Deaf News: Petitioning Closed Caption Accessibility Act Bill to Canada and Prime Minister Justin Trudeau.





TORONTO - Can you hear me? I cannot hear you. I am Deaf. Hearing is the only thing we can’t do… We can do anything else - and not hearing doesn't make us any less Canadian that everyone else! We love our beautiful country as much as you do. We love the quality of life here that is afforded to every Canadians, both citizens and newcomers.



Unfortunately, life for Deaf people in Canada is without many of the things you take for granted. We face much hardship, discrimination, inequality in employment, and poverty. We are not even able to enjoy our internet or technologies or facilities or events or anything you see and use in daily life. Sign up petition HERE.



To activate this feature, press the "CC" button.


Canada has not enacted a law similar to the US “21st Century Communications and Video Accessibility Act” which would provide an entitlement for Deaf citizens to access media online with mandated closed captioning. Without captioning, online content remains mostly inaccessible for us. In Canada, we are left out, falling behind the times in terms of modern accessibility; Technology changed and the rules didn’t. We have no clue what politician may say on videos or ads online. We are unable to watch any video online even ESPN, HBO, Netflix, MTV or our national new sites (CTV.ca or CBC.ca) because they choose not to provide closed captioning for some or all of its contents and are not required to do so.



Even more importantly, on the employment side, with all of the technological advancements available, communication barriers have been broken down. Today’s technology has revolutionized the workplace in terms of communications. With such a wealth of technology, incorporating the Deaf into a workplace environment should be fairly easy to do. You'd be thinking that it should have solved some of the unemployment issues, so did we!



In federal election 2015 that Justin Trudeau of the Liberal Party won the majority, we the Deaf note that none of the parties have addressed the issues of accessibility; none have developed any remedies for the issues facing the Deaf communities across this great country with exception of promising Accessibility Act but falling short of mentioning anything on our issues.



We are demanding that you develop an Accessibility Act that addresses the need to improve employment supports and opportunities for those with disabilities... Read More: https://change.org/p/to-stephen-harper-deaf-canadians-matter



You might also like to see: Canadian 'Deaf Superintendent Now' Movement



Related Posts: #Deaf Canadians